Moving from Zendesk to your Zoho Desk obviously requires some preparation before the actual procedure. It may sound simple, but data transfer is a difficult process that might result in the loss of information if you’re not cautious. However, if you encounter issues moving your data from Zendesk to your Zoho Desk, we can help make the export seamless.
The migration method you choose is important as it can impact the success of the transfer. You must take the hang of the most trustworthy approach, or you are in danger of losing data.
In addition to that risk, you cannot be certain that your IT crew will be able to perform such a difficult task.
Yes, the biggest challenge organizations face is the lack of experience of the tech support team when it comes to the transition process.
When businesses out there don’t have the time to monitor the migration process, they may seek out support from help desk software providers.
However, vendors mostly don’t want to spend their own team members to help you move from their system to another one. This makes moving meaningful data to another help desk even more puzzling.
This option is a money-saver as you can also make the complete transfer alone and save a lot of costs creating a file with all of your customer records.
Nevertheless, there’s a possibility that the created CSV file might have the incorrect formatting. As a result, your Zoho Desk won’t be capable of reading it.
Of course, you can try reformatting all of it on your own but there’s an even bigger chance that you can make the whole thing unusable or worse.
Exporting data from Zendesk to your Zoho Desk should not puzzle your company. We understand the requirements of companies and why they require safe and successful data transition. And we can help you make an effective transition of records and move on with your business as soon as possible.
Export from Zendesk to Zoho DeskWe have been helping businesses export their data to other help desks for several years.
So, we’re acquainted with the process and the quirks one must cope with for a successful export as nobody else.
Our application for an automated exportation process handles the many of issues and has the following pros:
You won’t have to stop looking at your screen and waiting for the progress bar to move. Continue running your business as if it’s a regular workday.You don’t have to waste undetermined amount of time to manage every stage by yourself.
Move every ticket with all the information intact. The migration tool works flawlessly that ticket corrupting is practically impossible. The automatic process goes through inspecting and balancing regularly.
All information you provide to us will be kept strictly confidential and far from curious eyes. Be confident, your passwords and other private information will be safe and sound. We’ll only use your information during the transferring process.
We have a support team always ready to assist you with any issues you might have. We will also walk you through the process and stay with you until everything is accomplished.
Our automatic tool is constantly checked and updated to provide you with the desired results. Transfer data swiftly without any information missing.
That the list is generalized and may differ depending on your target platform
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Getting ready is the essential step of successful help desk transfer. Firstly, you will have to access your Zoho Desk and create agent profiles and custom fields there. If there are other things you must do, our crew will contact you immediately.
You’ll need to provide us with your Zendesk login details in order to be able to perform the export. These are necessary so that our app can reach files from your Zendesk.
Likewise, certain credentials from your target help desk platform will be required to continue the migration. This way, our tool can link each of the platforms for the data exportation process.
You can decide which data you want to migrate and set them to be exported to the Zoho Desk. You see the data migration process to be completed as you wish.
We highly recommend that you execute a test run before the real thing. For this purpose, we offer our Free Demo Migration. Using this test tool, you can move a limited number of customer queries which you can then examine to ensure of acquiring the right result.
Lastly, when you’re satisfied with the result, it's high time to get started with exporting records to your new help desk. Choose an uncrowded period when your support team aren't full with work and start the transition procedure. [/spin]
It’s as precisely as we advertise it. See the entire process with your own eyes with our free demonstration.
We have experienced support reps that can help you with the whole transfer process. Get real-time guidance for an effective export.
