Migrating from Zendesk to your Zendesk obviously needs some amount of preparation before the actual procedure. It may appear to be simple, but data migration is a difficult process that might result in the loss of information if you’re not cautious. However, if you experience issues transferring your records from Zendesk to your Zendesk, we can help make the transfer more simple.
The migration method you pick is significant as it can affect the success of the transfer. It’s best to exploit the safest approach, or you run the risk of losing data.
On top of that risk, you cannot be certain that your tech support team will be able to carry out such a complex task.
Yes, the most frequent issue firms face is the lack of practice in terms of the tech support team as it pertains to the exportation process.
When businesses out there don’t have the time to control the transition process, they may require support from help desk software providers.
Although, help desk software suppliers mostly don’t want to spend their own personnel to assist you leave their platform to another one. This makes transitioning important data to a different help desk even more puzzling.
This option is the cheapest because you can also finish the complete transition alone and save a lot of expenses creating a file with all of your customer records.
Nevertheless, there’s a likelihood that the created CSV file might have the wrong format. As a result, your Zendesk will not be able to read it.
Of course, you can try reformatting everything on your own but there’s an even bigger possibility that you can make the whole thing corrupt or worse.
Moving data from Zendesk to your Zendesk should not confuse your company. We get the requirements of companies and why they require risk-free and successful data export. And we can help you organize an effective transfer of records and continue your responsibilities as soon as possible.
Export from Zendesk to ZendeskWe have been helping businesses export their records to other help desks for a long time already.
So, we’re knowledgeable about the process and the quirks one must cope with for a successful export more than anyone.
Our tool for an automated exportation process deals with the a lot of challenges and has the following advantages:
You won’t get stuck looking at your monitor and waiting for the progress bar to move on. Continue running your business like it’s a usual weekday.You don’t have to spend hours to manage each step by yourself.
Move every customer request and more with all the information uncut. The migration tool works perfectly that ticket corrupting is close to unreal. The automatic process undergoes checking and adjusting on a regular basis.
All information you provide to us will be kept purely confidential and far from curious eyes. Be confident, your passwords and other private information will be protected. We’ll only exploit your information during the transferring process.
We have a support team always ready to help you with any queries you might have. We will also walk you through the operation and stay with you until everything works as planned.
Our automated tool is constantly examined and upgraded to suit your needs. Transfer data swiftly without any data missing.
That the list is generalized and may differ depending on your target platform
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Preparation is the essential step of successful help desk migration. To begin with, you will have to access your Zendesk and create agent profiles and custom fields there. If there are other things you should do, our team members will contact you immediately.
You’ll have to to grant us with your Zendesk login info in order to be able to conduct the transition. This is obligatory so that our app can use data from your Zendesk.
In the same way, certain credentials from your future help desk software will be asked for to continue the transition. This way, our tool can connect each of the platforms for the data migration process.
You can decide which records you want to migrate and set them to be migrated to the Zendesk. You see the data migration process to be completed as you see it.
We highly recommend that you execute a demo migration before the real process. For this purpose, we offer our Free Demo Migration. Exploiting this demo tool, you can move a limited number of tickets which you can then check to be sure of getting the right result.
Finally, when you’re content with the trial run, it's high time to set off with moving records to your new platform. Pick out an off-peak time where your support agents aren't overloaded and start the migration process. [/spin]
It’s as specifically as we advertise it. See the whole operation with your own eyes with our free demonstration.
We have experienced support reps that can assist you with the whole migration process. Obtain real-time advice for an effective move.
