Moving Information Get from Zendesk to HappyFox

Switching from Zendesk to your HappyFox certainly needs some preparation before the actual procedure. It might sound easy, but data transfer is a complex process that might result in the loss of information if you’re not watchful. However, if you undergo issues migrating your data from Zendesk to your HappyFox, we can help make the transition easier.

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Lack of IT or Tech Support Crew

The transition method you choose is important as it can impact the result of the transfer. You must use the safest method, or you run the risk of losing data.

In addition to that risk, you cannot be certain that your IT staff can conduct such a complicated task.

Yes, the biggest challenge companies face is the lack of practice in terms of the tech support team when it comes to the exportation process.

Congested Help Desk Providers

When organizations out there don’t have the time to control the migration process, they may need help from help desk software vendors.

Although, vendors mostly don’t want to share their own staff to help you switch from their help desk to another one. This makes transferring important data to a new help desk even more complex.

The Risk of Manual Transition

The other technique is a money-saver as you can also finish the whole transfer yourself and save a lot of expenses creating a file with all of your customer info.

Although, there’s a probability that the created CSV file might have the unsuitable formatting. Therefore, your HappyFox won’t be able to read it.

Of course, you can try reformatting all of it alone but there’s an even higher chance that you can make the whole thing unusable or even worse.

How to Make Zendesk Export Easy

Transitioning data from Zendesk to your HappyFox should not puzzle your company. We understand the requirements of companies and why they seek out risk-free and successful data transition. And we can help you organize an successful migration of records and go on with your work really soon.

Export from Zendesk to HappyFox

Here is The way we Can Serve Your Company

We have been helping organizations transition their data to other help desks for a long time already.

So, we’re experienced in the process and the eccentricities one must beat for a successful export as nobody else.

Our application for an automated exportation process copes with the many of challenges and has these pros:

Time Saver

You won’t have to stop looking at your monitor and waiting for the progress bar to move. Go on with running your business as if it’s a normal workday.There’s no need to spend several hours to manage every action on your own.

Unlimited Testing

We recognize that you need your data harmless. The majority of help desks have backups, but we don’t want you to resort to that. Using our unlimited demo tryouts, you can opt for demo migration to determine any issues and correct them before the transition.

Successful Data Exchange

Using our automated tool, you won’t have to wait for a script or code to be written. By using our export service, you just have to submit a request and then get a ready-to-use tool for your migration.

100% Ticket Integrity

Migrate each customer request and more with all the information intact. The migration tool works flawlessly that ticket corrupting is close to impossible. The automatic process undergoes testing and balancing regularly.

Our Company Guarantees

Privacy and Confidentiality

All personal information you provide to us will be kept strictly confidential and far from curious eyes. Rest assured, your passwords and other secret information will be protected. We’ll only use your information during the transition process.

Committed Support Team

We have our dedicated team members always ready to assist you with any challenges you might have. We will also lead you through the process and stay with you until everything works as intended.

100% Data Integrity

Our automatic tool is regularly checked and updated to suit your needs. Migrate data seamlessly with no information missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Functions

Step

Preparing Before the Process

Getting ready is the essential step of successful help desk migration. Firstly, you will have to access your HappyFox and create agent accounts and custom fields there. If there are other things you should do, our crew will inform you.

Step

Connecting Zendesk

You will have to to provide us with your Zendesk login details in order to be able to perform the transition. These are necessary so that our tool can use info from your Zendesk.

Step

Linking HappyFox

In the similar way, certain permits from your target help desk platform will be required to move on with the migration. Thus, our tool can link both accounts for the data migration process.

Step

Controlling Data Transport

You can decide which data you want to move and link them to be migrated to the HappyFox. The data migration process is under your control until it’s completed as you wish.

Step

Demo Run

We highly suggest that you execute a test run before the real thing. That’s why we provide our customers our Free Demo Migration. Exploiting this demo tool, you can move a small number of customer requests which you can then view to make certain of attaining the right outcome.

Step

Migrating to HappyFox

Lastly, when you’re satisfied with the demo results, it's high time to begin exporting data to your new help desk. Pick out an off-peak period when your support reps aren't too busy and begin the migration process. [/spin]

Hear from our happy buyers

Automated Data Migration

It’s as accurately as we show it. See the entire process with your own eyes with our free trial.

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Ask our Professionals to Help along with your Zendesk Export

We have trained support reps that can assist you with the whole transfer process. Get real-time guidance for an efficient export.

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