Migrating from Zendesk to your eDesk certainly needs some preparation before the actual procedure. It may sound easy, but data migration is a complex process that might result in the loss of information if you’re not careful. However, if you undergo issues migrating your data from Zendesk to your eDesk, we can help make the transition seamless.
The transition technique you choose is important as it can affect the success of the transfer. You must apply the most reliable method, or you are in danger of losing data.
On top of that risk, you cannot be certain that your IT crew can perform such a difficult task.
Yes, the most frequent challenge firms deal with is the lack of experience of the IT support team in regards to the transferring process.
When organizations out there don’t have the opportunity to handle the migration process, they may need support from help desk software vendors.
Although, help desk software suppliers usually don’t want to spare their own staff to assist you move from their system to another one. This makes transferring meaningful data to another help desk even more exhausting.
The other technique is a money-saver as you can also finish the complete transfer yourself and save every penny creating a file with all of your records.
However, there’s a chance that the created CSV file might have the unsuitable formatting. So, your eDesk won’t be able to read it.
Of course, you can try restructuring all of it on your own but there’s an even bigger possibility that you can make all of it unsuitable or much worse.
Exporting data from Zendesk to your eDesk should never puzzle your company. We understand the requirements of companies and why they need risk-free and successful data export. And we can help you conduct an efficient migration of records and go on with your business really soon.
Export from Zendesk to eDeskWe have been helping organizations transition their data to other help desks for a long time already.
So, we’re knowledgeable about the process and the eccentricities one must manage for a successful migration more than anyone.
Our tool for an automated transition process copes with the many of challenges and has the following pros:
You won’t get stuck glaring at your device and desiring the progress bar to move on. Continue running your business as if it’s a ordinary weekday.There’s no need to waste several hours to manage every stage alone.
Migrate each customer request and more with all the information intact. The migration tool works flawlessly that ticket corrupting is close to unreal. The automated process goes through testing and adjusting regularly.
All personal information you trust to us will be kept strictly confidential and far from curious eyes. Be confident, your passwords and other secret information will be protected. We’ll only exploit your data during the export process.
We have our dedicated team members prepared to assist you with any queries you might have. We will also walk you through the process and stay with you until everything is as planned.
Our automated tool is regularly checked and updated to suit your needs. Transfer data quickly with no data loss.
That the list is generalized and may differ depending on your target platform
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Preparation is the basic stage of successful help desk migration. Firstly, you will have to access your eDesk and create agent accounts and custom fields there. If there are other things you should do, our team members will inform you.
You will have to to provide us with your Zendesk login info in order to be able to perform the transition. This is obligatory so that our tool can reach info from your Zendesk.
In the same way, certain permits from your target help desk platform will be asked for to continue the migration. Thus, our tool can connect both accounts for the data exportation process.
You can pick out which records you want to migrate and arrange them to be migrated to the eDesk. The data migration process is under your control until it’s completed as you wish.
We highly suggest that you conduct a test run before the real process. For this purpose, we have our Free Demo Migration. Exploiting this trial tool, you can migrate a little number of customer requests which you can then overview to ensure of acquiring the right outcome.
Finally, as soon as you’re satisfied with the trial run, it's high time to start exporting data to your new platform. Find an uncrowded time where your support team aren't full with work and finalize the transition process. [/spin]
It’s as specifically as we show it. See the entire process with your own eyes with our free demonstration.
We have trained support team that can assist you with the whole transfer process. Obtain real-time guidance for an efficient move.
