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Exporting Data from Zendesk to RepairShopr

Upgrading from Zendesk to your RepairShopr obviously requires some amount of preparation before the actual procedure. It might sound simple, but data transfer is a complicated process that might result in the loss of information if you’re not careful. However, if you encounter issues moving your records from Zendesk to your RepairShopr, we can help make the export easier.

More details

Lack of IT or Tech Support Team

The export method you choose is significant as it can affect the result of the transfer. You must exploit the most trustworthy way, or you are in danger of losing data.

On top of that risk, you cannot be certain that your tech support staff will be able to conduct such a complicated task.

Yes, the most noticeable issue businesses face is the lack of experience of the IT support team in regards to the transferring process.

Congested Vendors

When companies out there don’t have the time to manage the transition process, they may require help from help desk software vendors.

However, vendors mostly don’t want to spare their own team members to help you escape their help desk to another one. This makes moving essential data to a new help desk even more complex.

The Danger of Manual Transition

Another option is a money-saver because you can also make the full transfer alone and save a lot of costs creating a file with all of your information.

However, there’s a chance that the created CSV file might have the incorrect format. So, your RepairShopr won’t be able to read it.

Of course, you can try restructuring everything on your own but there’s an even greater possibility that you can make all of it unsuitable or even worse.

Why Make Things Difficult?

Exporting data from Zendesk to your RepairShopr should not puzzle your company. We get the requirements of businesses and why they seek out safe and successful data transition. And we can help you organize an efficient transition of records and move on with your work as soon as possible.

Export from Zendesk to RepairShopr

Here’s How We Can Serve Your Company

We have been helping companies export their data to other help desks for several years.

So, we’re familiar with the process and the quirks one must tackle for a successful migration more than anyone.

Our tool for an automated exportation process handles the a lot of issues and has these benefits:

Time Saver

You won’t get stuck looking at your computer and desiring the progress bar to move on. Go on with running your business as if it’s a usual workday.You don’t need to waste undetermined amount of time to manage each action alone.

Unlimited Testing

We understand that you need your data in safety. The majority of help desks have backups, but we don’t want you to fall back upon that. Using our unlimited testing, you can ask for demo migration to identify any problems and correct them before the transfer.

Successful Data Transfer

With our automated tool, you won’t need to wait for a script or code to be written. Using our migration service, just leave a request and then get a ready-to-go resolution for your migration.

100% Ticket Integrity

Export every ticket with all the information uncut. The migration app works flawlessly that ticket corrupting is practically impossible. The automatic process goes through inspecting and balancing on a regular basis.

Our Service Guarantees

Privacy and Confidentiality

All data you provide to us will be kept strictly confidential and far from curious eyes. Be sure, your passwords and other secret information will be safe and sound. We’ll only use your information during the export process.

Dedicated Support Team

We have agents always ready to assist you with any problems you might have. We will also lead you through the process and stay with you until everything works as planned.

100% Data Integrity

Our automated tool is constantly checked and upgraded to provide you with the desired results. Migrate data seamlessly without any information missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the essential step of successful help desk transfer. To begin with, you will have to access your RepairShopr and set up agent accounts and custom fields there. If there are other things you must do, our crew will let you know.

Step

Connecting Zendesk

You’ll need to grant us with your Zendesk login info to be able to perform the export. These are required so that our service can reach files from your Zendesk.

Step

Linking RepairShopr

Similarly, certain credentials from your target help desk software will be asked for to move on with the migration. This way, our tool can link both of your accounts for the data exportation process.

Step

Controlling Data Transport

You can pick out which records you want to move and link them to be exported to the RepairShopr. You control the data migration process to be completed as you wish.

Step

Trial Run

We highly advise that you execute a test run before the real process. That’s why we provide our customers our Free Demo Migration. Using this test tool, you can move a little number of customer queries which you can then view to assure of reaching the right result.

Step

Migrating to RepairShopr

Finally, when you’re satisfied with the demo migration, it's high time to get started with exporting records to your new help desk. Pick out an uncrowded time when your support representatives aren't too busy and finalize the exporting process. [/spin]

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Automated Data Migration

It’s as exactly as we advertise it. See the entire operation with your own eyes with our free trial.

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Ask our Experts to Help with your Zendesk Export

We have highly trained support reps that can help you with the whole migration process. Obtain immediate guidance for an effective export.

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