Moving Records from Zendesk to Vision Helpdesk

Upgrading from Zendesk to your Vision Helpdesk certainly requires some amount of preparation before the actual process. It may sound easy, but data transition is a complicated process that might result in the loss of information if you’re not watchful. However, if you encounter problems moving your records from Zendesk to your Vision Helpdesk, we can help make the export effortless.

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Lack of IT or Tech Support Crew

The transition technique you choose is significant as it can affect the success of the transfer. You must use the most reliable way, or you are in danger of losing data.

In addition to that risk, you cannot make sure that your tech support staff will be able to cope with such a difficult task.

Yes, the most noticeable issue organizations deal with is the lack of experience of the technical support team when it comes to the transition process.

Congested Vendors

When organizations out there don’t have the opportunity to manage the transition process, they may seek out support from help desk software providers.

However, vendors mostly don’t want to share their own team members to assist you escape their help desk to another one. This makes moving essential data to another help desk even more difficult.

The Danger of Manual Export

The other way is a money-saver because you can also conduct the full transfer yourself and save every penny creating a file with all of your information.

Although, there’s a possibility that the produced CSV file might have the incorrect format. As a result, your Vision Helpdesk will not be able to read it.

Of course, you can try restructuring everything on your own but there’s an even greater possibility that you can make everything unusable or even worse.

How to Make Zendesk Export Easy

Transferring data from Zendesk to your Vision Helpdesk should never puzzle your company. We get the needs of businesses and why they require safe and successful data migration. And we can help you make an successful transition of data and move on with your work as soon as possible.

Export from Zendesk to Vision Helpdesk

Here’s The way we Can Serve You

We have been helping organizations move their data to new help desks for years.

So, we’re familiar with the process and the eccentricities one must tackle for a successful transfer more than anyone.

Our tool for an automated transition process handles the a lot of problems and has the following pluses:

Time Saver

You won’t get stuck glaring at your computer and willing the progress bar to move on. Continue running your business as if it’s a normal workday.You don’t need to waste undetermined amount of time to control each action by yourself.

Unlimited Testing

We recognize that you require your data to be safe. Most help desks have backups, but we don’t want you to fall back upon that. With unlimited testing, you can request demo migration to determine any issues and address them before the transfer.

Successful Data Exchange

Using our automated application, you won’t need to wait for a script or code to be made. With the aid of our migration tool, you just have to send a request and then get a ready-to-go resolution for your transition.

100% Ticket Integrity

Migrate each ticket with all the information uncut. Our migration app works flawlessly that ticket corrupting is practically impossible. The automatic process goes through inspecting and adjusting on a regular basis.

Our Service Guarantees

Privacy and Confidentiality

All personal information you trust to us will be kept strictly confidential and away from prying eyes. Be sure, your passwords and other private information will be safe and sound. We’ll only use your information during the transition process.

Committed Support Team

We have our dedicated team members prepared to assist you with any problems you might have. We can also walk you through the process and stay with you until everything works as intended.

100% Data Integrity

Our automated tool is continually checked and upgraded to provide what you need. Transfer data swiftly with no information missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the basic stage of successful help desk transfer. To begin with, you will need to access your Vision Helpdesk and set up agent profiles and custom fields there. If there are other things you must do, our team will let you know.

Step

Connecting Zendesk

You will need to grant us with your Zendesk login info to be able to perform the export. These are required so that our service can access files from your Zendesk.

Step

Linking Vision Helpdesk

Similarly, certain permits from your target help desk software will be asked for to continue the migration. Thus, our tool can link both of your accounts for the data exportation process.

Step

Controlling Data Transport

You can choose which records you want to migrate and set them to be exported to the Vision Helpdesk. The data migration process is under your control until it’s completed as you wish.

Step

Demo Run

We highly suggest that you conduct a test run before the actual process. For this purpose, we offer our Free Demo Migration. Using this trial tool, you can move a small number of customer queries which you can then check to assure of acquiring the right result.

Step

Migrating to Vision Helpdesk

Finally, as soon as you’re satisfied with the demo migration, it’s time to start out exporting data from Zendesk. Choose an uncrowded period where your support representatives aren't too busy and start the exporting process. [/spin]

Hear from our satisfied clients

Automated Data Migration

It’s as exactly as we tell about it. See the entire operation yourself with our free demonstration.

Set up Free Demo

Ask our Professionals to Help along with your Zendesk Export

We have trained support team that can help you with the whole migration process. Obtain immediate guidance for an efficient transfer.

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