Exporting Data from Zendesk to Tender Support

Migrating from Zendesk to your Tender Support obviously needs certain preparation before the actual procedure. It may appear to be easy, but data transfer is a difficult process that might result in the loss of information if you’re not cautious. However, if you experience problems migrating your records from Zendesk to your Tender Support, we can help make the transfer easier.

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Lack of IT or Tech Support Team

The export technique you decide on is crucial as it can impact the success of the transfer. It’s best to use the safest approach, or you run the risk of losing data.

On top of that risk, you cannot make sure that your IT staff will be able to conduct such a difficult assignment.

Yes, the biggest issue companies face is the lack of practice in terms of the IT support team as it pertains to the export process.

Congested Vendors

When companies out there don’t have the opportunity to handle the exportation process, they may look out for support from help desk software providers.

Nevertheless, vendors mostly don’t want to spend their own personnel to help you switch from their help desk to another one. This makes transitioning essential data to another help desk even more exhausting.

The Danger of Manual Export

Another option is the most affordable one while you can also finish the complete transition yourself and save a lot of expenses creating a file with all of your customer records.

Nevertheless, there’s a chance that the produced CSV file might have the unsuitable format. Therefore, your Tender Support won’t be able to read it.

Of course, you can attempt restructuring everything alone but there’s an even greater chance that you can make all of it corrupt or worse.

Why Make Things Difficult?

Transferring data from Zendesk to your Tender Support should never stump your company. We are familiar with the requirements of companies and why they demand secure and successful data transition. And we can help you organize an effective transfer of data and go on with your work as soon as possible.

Export from Zendesk to Tender Support

Here’s How We Can Assist Your Company

We have been helping companies export their information to other help desks for a long time already.

So, we’re knowledgeable about the process and the quirks one must deal with for a successful migration as nobody else.

Our tool for an automated transition process tackles the whole lot of challenges and has the following advantages:

Time Saver

You won’t get stuck glaring at your device and desiring the progress bar to move. Continue running your business like it’s a normal workday.You don’t have to spend hours to control every action on your own.

Unlimited Testing

We understand that you require your records in safety. The majority of help desks have backups, but we don’t want you to resort to that. With unlimited demo trials, you can opt for demo migration to detect any problems and deal with them before the transition.

Successful Data Transfer

With our automated application, you won’t have to wait for a script or code to be written. By using our export tool, you just have to submit a request and then get a ready-to-use solution for your migration.

100% Ticket Integrity

Export every customer request and more with all the information untouched. The migration tool works perfectly that ticket corrupting is nearly impossible. The automatic process undergoes checking and balancing regularly.

Our Service Guarantees

Privacy and Confidentiality

All data you trust to us will be kept strongly confidential and far from curious eyes. Be confident, your passwords and other private information will be secure. We’ll only use your information during the transferring process.

Dedicated Support Team

We have agents prepared to support you with any issues you might have. We will also walk you through the operation and stay with you until everything works as intended.

100% Data Integrity

Our automated tool is constantly tested and scaled to suit your needs. Transfer data smoothly with no information missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the basic stage of successful help desk migration. First of all, you will have to access your Tender Support and create agent profiles and custom fields there. If there are other things you need to do, our crew will contact you immediately.

Step

Connecting Zendesk

You’ll have to to give us access to your Zendesk login details in order to be able to conduct the migration. These are required so that our app can use data from your Zendesk.

Step

Linking Tender Support

In the same way, certain credentials from your new help desk system will be required to continue the transition. Thus, our tool can link each of the platforms for the data migration process.

Step

Controlling Data Transport

You can pick out which data you want to migrate and adjust them to be transferred to the Tender Support. You control the data migration process to be completed as you want it to.

Step

Trial Run

We highly advise that you conduct a free trial before the real thing. For this purpose, we propose our Free Demo Migration. By using this demo tool, you can move a limited number of tickets which you can then examine to make certain of acquiring the right result.

Step

Migrating to Tender Support

Finally, as soon as you’re happy with the result, it's high time to start out moving data to your new help desk. Pick out an off-peak time when your support reps aren't too busy and begin the exporting process. [/spin]

Hear from our satisfied clients

Automated Data Migration

It’s as specifically as we advertise it. See the complete procedure with your own eyes with our free demonstration.

Set up Free Demo

Ask our Experts to Help with your Zendesk Export

We have highly trained support team that can assist you with the whole move process. Get real-time advice for an efficient export.

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