Transferring Information Get from Zendesk to Spiceworks Cloud

Migrating from Zendesk to your Spiceworks Cloud certainly requires some preparation before the actual process. It may sound simple, but data export is a complex process that might result in the loss of information if you’re not watchful. However, if you undergo troubles transferring your records from Zendesk to your Spiceworks Cloud, we can help make the export seamless.

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Lack of IT or Tech Support Staff

The migration technique you decide on is important as it can affect the success of the transfer. You must exploit the safest method, or you run the risk of losing data.

In addition to that risk, you cannot make certain that your IT crew will be able to perform such a complex assignment.

Yes, the most noticeable challenge companies face is the lack of practice in terms of the IT support team when it comes to the transition process.

Congested Vendors

When businesses out there don’t have the opportunity to manage the migration process, they may require support from help desk software vendors.

However, help desk software suppliers usually don’t want to share their own staff to help you switch from their system to another one. This makes moving essential data to a different help desk even more complicated.

The Danger of Manual Export

This technique is the most affordable one as you can also complete the full transfer alone and save a lot of expenses creating a file with all of your records.

Although, there’s a possibility that the developed CSV file might have the wrong format. So, your Spiceworks Cloud won’t be able to read it.

Of course, you can attempt reformatting all of it on your own but there’s an even bigger chance that you can make all of it unusable or much worse.

How to Make Zendesk Export Easy

Moving data from Zendesk to your Spiceworks Cloud should never stump your company. We understand the needs of businesses and why they need safe and successful data transfer. And we can help you conduct an successful migration of information and continue your business as soon as possible.

Export from Zendesk to Spiceworks Cloud

Here’s The way we Can Assist Your Company

We have been helping businesses transition their information to other help desks for quite some time.

So, we’re knowledgeable about the process and the eccentricities one must manage for a successful export more than anyone.

Our tool for an automated transition process manages the many of tasks and has the following advantages:

Time Saver

You won’t get stuck glaring at your computer and waiting for the progress bar to move on. Continue running your business as if it’s a usual weekday.There’s no need to spend several hours to regulate every stage alone.

Unlimited Testing

We realize that you require your records harmless. Most help desks have backups, but we don’t want you to fall back upon that. Using our unlimited testing, you can opt for trial runs to determine any issues and correct them before the transition.

Successful Data Move

With the help of our automated application, you won’t need to wait for a script or code to be written. With the help of our migration service, just submit a request and then receive a ready-to-use tool for your migration.

100% Ticket Integrity

Move each ticket with all the information intact. Our migration app works flawlessly that ticket corrupting is practically unreal. The automated process undergoes testing and balancing regularly.

Our Service Guarantees

Privacy and Confidentiality

All information you trust to us will be kept strongly confidential and far from prying eyes. Be sure, your passwords and other secret information will be safe and sound. We’ll only exploit your data during the transition process.

Devoted Support Team

We have a support team prepared to support you with any problems you might have. We can also walk you through the process and stay with you until everything works as planned.

100% Data Integrity

Our automated tool is regularly tested and updated to meet your needs. Transfer data quickly without any data loss.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the basic stage of successful help desk transfer. Firstly, you will need to access your Spiceworks Cloud and set up agent accounts and custom fields there. If there are other things you must do, our staff will inform you.

Step

Connecting Zendesk

You will need to provide us with your Zendesk login info to be able to perform the export. This is obligatory so that our tool can request info from your Zendesk.

Step

Linking Spiceworks Cloud

In the same way, certain permits from your new help desk platform will be asked for to continue the migration. This way, our tool can connect both accounts for the data migration process.

Step

Controlling Data Transport

You can decide which records you want to migrate and arrange them to be exported to the Spiceworks Cloud. The data migration process is under your control until it’s completed as you want it to.

Step

Test Run

We highly recommend that you conduct a free trial before the real process. For this purpose, we have our Free Demo Migration. Using this demo tool, you can migrate a small number of customer requests which you can then view to make certain of reaching the right result.

Step

Migrating to Spiceworks Cloud

Finally, as soon as you’re happy with the demo migration, it’s time to begin exporting records from Zendesk to your target system. Find an off-peak period when your support reps aren't full with work and finalize the exporting process. [/spin]

Hear from our satisfied clients

Automated Data Migration

It’s as specifically as we show it. See the complete process yourself with our free demonstration.

Set up Free Demo

Ask our Specialists to Help along with your Zendesk Export

We have experienced support team that can help you with the whole transfer process. Obtain immediate guidance for an effective transition.

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