Moving Files from Zendesk to Snowflake

Migrating from Zendesk to your Snowflake obviously requires some amount of preparation before the actual procedure. It might look easy, but data migration is a difficult process that might result in the loss of information if you’re not careful. However, if you undergo troubles migrating your records from Zendesk to your Snowflake, we can help make the migration easier.

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Lack of IT or Tech Support Crew

The transition technique you pick is significant as it can affect the result of the transfer. You have to apply the safest approach, or you run the risk of losing data.

On top of that risk, you cannot make certain that your IT crew can conduct such a complicated task.

Yes, the biggest problem firms face is the lack of expertise of the tech support team in regards to the export process.

Congested Vendors

When organizations out there don’t have the opportunity to manage the transition process, they may require help from help desk software vendors.

However, help desk software suppliers usually don’t want to spare their own staff to assist you move from their system to another one. This makes exporting meaningful data to a new help desk even more complicated.

The Danger of Manual Export

The other approach is the cheapest because you can also make the entire export yourself and save a lot of expenses creating a file with all of your data.

However, there’s a chance that the developed CSV file might have the unsuitable format. As a result, your Snowflake won’t be capable of reading it.

Of course, you can try restructuring the whole thing alone but there’s an even greater chance that you can make the whole thing unsuitable or even worse.

Why Make Things Difficult?

Transitioning data from Zendesk to your Snowflake should never confuse your company. We get the requirements of businesses and why they need safe and successful data export. And we can help you conduct an efficient migration of information and go on with your business really soon.

Export from Zendesk to Snowflake

Here’s How We Can Help Your Company

We have been helping organizations transfer their records to other help desks for several years.

So, we’re knowledgeable about the process and the quirks one must tackle for a successful export more than anyone.

Our tool for an automated transition process takes care of the a lot of issues and has these perks:

Time Saver

You won’t get stuck glaring at your computer and waiting for the progress bar to move on. Go on with running your business as though it’s a ordinary weekday.You don’t have to spend several hours to regulate every stage by yourself.

Unlimited Testing

We recognize that you require your information harmless. The majority of help desks have backups, but we don’t want you to fall back upon that. Using our unlimited testing, you can opt for trial runs to identify any problems and address them before the exportation.

Successful Data Exchange

Using our automated application, you won’t need to wait for a script or code to be written. Using our migration service, you just have to submit a request and then receive a ready-to-use tool for your transition.

100% Ticket Integrity

Migrate every ticket with all the information uncut. The migration app works properly that ticket corrupting is practically unreal. The automated process undergoes testing and adjusting regularly.

Our Service Guarantees

Privacy and Confidentiality

All personal information you trust to us will be kept purely confidential and far from curious eyes. Be assured, your passwords and other secret information will be safe and sound. We’ll only exploit your data during the export process.

Committed Support Team

We have our dedicated team members prepared to help you with any queries you might have. We will also lead you through the procedure and stay with you until everything is as planned.

100% Data Integrity

Our automated tool is consistently examined and upgraded to provide you with the desired results. Migrate data quickly with no data loss.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the basic stage of successful help desk transfer. To begin with, you will have to access your Snowflake and set up agent accounts and custom fields there. If there are other things you must do, our team members will contact you immediately.

Step

Connecting Zendesk

You’ll need to grant us with your Zendesk login info to be able to carry out the export. This is obligatory so that our app can request info from your Zendesk.

Step

Linking Snowflake

In the same way, certain credentials from your future help desk software will be asked for to move on with the export. Thus, our tool can connect each of the platforms for the data migration process.

Step

Controlling Data Transport

You can decide which records you want to move and arrange them to be exported to the Snowflake. You can follow the data migration process to be completed as you see it.

Step

Demo Run

We highly suggest that you conduct a demo migration before the real process. That’s why we have our Free Demo Migration. Using this demo tool, you can migrate a little number of customer requests which you can then check to ensure of getting the right outcome.

Step

Migrating to Snowflake

Finally, as soon as you’re content with the trial run, it's high time to set off with migrating data to your new platform. Find an off-peak time where your support team aren't full with work and start the transition procedure. [/spin]

Hear from our satisfied clients

Automated Data Migration

It’s as specifically as we explain it. See the whole operation with your own eyes with our free trial.

Set up Free Demo

Ask our Professionals to Help with your Zendesk Export

We have trained support team that can help you with the whole migration process. Obtain immediate assistance for an efficient move.

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