Transferring Files from Zendesk to ServicePRO

Switching from Zendesk to your ServicePRO obviously requires certain preparation before the actual procedure. It might look simple, but data migration is a difficult process that might result in the loss of information if you’re not careful. However, if you encounter issues migrating your data from Zendesk to your ServicePRO, we can help make the export seamless.

More details

Lack of IT or Tech Support Staff

The migration technique you choose is crucial as it can impact the result of the transfer. You have to exploit the safest approach, or you are in danger of losing data.

In addition to that risk, you cannot be certain that your tech support staff will be able to perform such a difficult assignment.

Yes, the biggest problem businesses face is the lack of experience of the IT support team as it pertains to the export process.

Congested Help Desk Providers

When businesses out there don’t have the opportunity to monitor the exportation process, they may look out for help from help desk software providers.

Nevertheless, help desk software suppliers mostly don’t want to spare their own team members to help you escape their help desk to another one. This makes moving essential data to another help desk even more puzzling.

The Risk of Manual Export

This approach is a money-saver while you can also finish the full export alone and save a lot of expenses creating a file with all of your customer records.

However, there’s a probability that the created CSV file might have the unsuitable formatting. As a result, your ServicePRO won’t be able to read it.

Of course, you can attempt restructuring the whole thing yourself but there’s an even bigger chance that you can make all of it corrupt or worse.

Why Make Zendesk Export Difficult?

Moving data from Zendesk to your ServicePRO should never puzzle your company. We are familiar with the requirements of businesses and why they require secure and successful data export. And we can help you make an efficient transition of records and go on with your work as soon as possible.

Export from Zendesk to ServicePRO

Here is How We Can Serve Your Company

We have been helping businesses transfer their data to other help desks for a long time already.

So, we’re experienced in the process and the quirks one must tackle for a successful migration as nobody else.

Our application for an automated transition process handles the whole lot of challenges and has these pluses:

Time Saver

You won’t have to stop glaring at your screen and desiring the progress bar to move. Go on with running your business as though it’s a usual weekday.You don’t have to waste undetermined amount of time to manage each action by yourself.

Unlimited Testing

We realize that you require your data in safety. The majority of help desks have backups, but we don’t want you to fall back upon that. With unlimited demo trials, you can opt for demo migration to identify any issues and correct them before the transfer.

Successful Data Move

With the help of our automated application, you won’t need to wait for a script or code to be written. By using our migration tool, just submit a request and then get a ready-to-go resolution for your migration.

100% Ticket Integrity

Move every ticket with all the information untouched. The migration app works properly that ticket corrupting is nearly unreal. The automatic process goes through inspecting and balancing on a regular basis.

Our Company Guarantees

Privacy and Confidentiality

All information you trust to us will be kept strictly confidential and far from curious eyes. Be sure, your passwords and other private information will be secure. We’ll only exploit your information during the export process.

Devoted Support Team

We have a support team prepared to assist you with any requests you might have. We will also lead you through the procedure and stay with you until everything works as planned.

100% Data Integrity

Our automatic tool is consistently checked and scaled to suit your needs. Migrate data swiftly without any data missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Functions

Step

Preparing Before the Process

Getting ready is the basic stage of successful help desk transfer. First of all, you will have to access your ServicePRO and set up agent profiles and custom fields there. If there are other things you need to do, our team members will contact you immediately.

Step

Connecting Zendesk

You’ll need to give us access to your Zendesk login details to be able to carry out the migration. This is obligatory so that our app can access files from your Zendesk.

Step

Linking ServicePRO

In the similar way, certain credentials from your target help desk system will be required to move on with the export. This way, our tool can connect each of the platforms for the data exportation process.

Step

Controlling Data Transport

You can pick out which data you want to move and set them to be transferred to the ServicePRO. You see the data migration process to be completed as you wish.

Step

Test Run

We highly recommend that you conduct a test run before the real thing. That’s why we offer our Free Demo Migration. By using this demo tool, you can move a little number of customer queries which you can then view to assure of obtaining the right result.

Step

Migrating to ServicePRO

Lastly, as soon as you’re satisfied with the outcome, it's high time to start out migrating records to your new platform. Choose an uncrowded period when your support representatives aren't too busy and start the exporting process. [/spin]

Hear from our happy clients

Automated Data Migration

It’s as accurately as we explain it. See the entire procedure with your own eyes with our free trial.

Set up Free Demo

Ask our Specialists to Help with your Zendesk Export

We have experienced support team that can help you with the whole move process. Get immediate assistance for an effective move.

Get an estimate
Book a Call
cancel
%s
— %s