Transferring Information Get from Zendesk to PagerDuty

Moving from Zendesk to your PagerDuty certainly requires some preparation before the actual procedure. It can look easy, but data migration is a complicated process that might result in the loss of information if you’re not cautious. However, if you encounter issues migrating your data from Zendesk to your PagerDuty, we can help make the transfer seamless.

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Lack of IT or Tech Support Staff

The migration technique you pick is important as it can influence the outcome of the transfer. You have to use the most reliable way, or you are in danger of losing data.

On top of that risk, you cannot be certain that your tech support team will be able to perform such a complicated assignment.

Yes, the most noticeable problem firms deal with is the lack of experience of the technical support team in regards to the exportation process.

Congested Help Desk Providers

When businesses out there don’t have the opportunity to monitor the migration process, they may need assistance from help desk software vendors.

Nevertheless, help desk software suppliers mostly don’t want to spend their own team members to assist you escape their platform to another one. This makes transitioning essential data to a new help desk even more puzzling.

The Risk of Manual Export

This technique is the cheapest as you can also finish the complete export yourself and save every penny creating a file with all of your information.

Nevertheless, there’s a likelihood that the created CSV file might have the unsuitable formatting. So, your PagerDuty won’t be able to read it.

Of course, you can attempt reformatting the whole thing yourself but there’s an even higher chance that you can make everything unsuitable or much worse.

How to Make Zendesk Export Easy

Moving data from Zendesk to your PagerDuty should never confuse your company. We understand the requirements of companies and why they need secure and successful data export. And we can help you organize an effective transition of records and go on with your responsibilities as soon as possible.

Export from Zendesk to PagerDuty

Here is The way we Can Help Your Company

We have been helping businesses transition their records to other help desks for a long time already.

So, we’re acquainted with the process and the eccentricities one must tackle for a successful migration perfectly.

Our application for an automated transition process takes care of the many of challenges and has the next pros:

Time Saver

You won’t have to stop glaring at your screen and desiring the progress bar to go forth. Carry on with running your business as though it’s a normal weekday.You don’t need to waste undetermined amount of time to manage each step alone.

Unlimited Testing

We realize that you require your information in safety. The majority of help desks have backups, but we don’t want you to resort to that. Using our unlimited demo trials, you can request demo migration to detect any problems and address them before the transfer.

Successful Data Move

With the help of our automated application, you won’t need to wait for a script or code to be written. By using our export service, you just have to send a request and then get a ready-to-go resolution for your transition.

100% Ticket Integrity

Move each ticket with all the information intact. The migration tool works properly that ticket corrupting is nearly unreal. The automatic process goes through inspecting and adjusting on a regular basis.

Our Company Guarantees

Privacy and Confidentiality

All information you trust to us will be kept purely confidential and far from curious eyes. Be confident, your passwords and other secret information will be secure. We’ll only exploit your information during the transferring process.

Devoted Support Team

We have a support team prepared to help you with any requests you might have. We will also support your throughout the procedure and stay with you until everything works as intended.

100% Data Integrity

Our automatic tool is regularly examined and updated to suit your needs. Move data quickly with no data missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Functions

Step

Preparing Before the Process

Getting ready is the basic stage of successful help desk transfer. Firstly, you will have to access your PagerDuty and create agent accounts and custom fields there. If there are other things you need to do, our team members will let you know.

Step

Connecting Zendesk

You will need to provide us with your Zendesk login credentials in order to be able to carry out the migration. This is obligatory so that our service can access files from your Zendesk.

Step

Linking PagerDuty

Likewise, certain permits from your future help desk platform will be requested to go on with the export. Thus, our tool can connect both of your accounts for the data exportation process.

Step

Controlling Data Transport

You can pick out which files you want to transition and arrange them to be transferred to the PagerDuty. The data migration process is under your control until it’s completed as you see it.

Step

Test Run

We highly recommend that you conduct a demo migration before the real operation. This is the reason why we have our Free Demo Migration. By using this trial tool, you can move a limited number of customer queries which you can then check to assure of getting the right result.

Step

Migrating to PagerDuty

Lastly, as soon as you’re content with the outcome, it's high time to set off with migrating data to your new platform. Pick out an uncrowded time where your support representatives aren't overloaded and finalize the exporting process. [/spin]

Hear from our happy clients

Automated Data Migration

It’s as precisely as we show it. See the whole process with your own eyes with our trial run.

Set up Free Demo

Ask our Specialists to Help along with your Zendesk Export

We have experienced support team that can help you with the whole transfer process. Receive real-time assistance for an efficient move.

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