Upgrading from Zendesk to your Microsoft Dynamics certainly requires certain preparation before the actual process. It might appear to be easy, but data transfer is a complicated process that might result in the loss of information if you’re not careful. However, if you encounter issues transferring your data from Zendesk to your Microsoft Dynamics, we can help make the migration seamless.
The transition method you choose is crucial as it can influence the result of the transfer. It’s best to apply the most trustworthy way, or you run the risk of losing data.
On top of that risk, you cannot be certain that your tech support crew can perform such a complicated assignment.
Yes, the most frequent issue companies face is the lack of expertise of the IT support team in regards to the export process.
When organizations out there don’t have the time to manage the exportation process, they may require help from help desk software vendors.
However, vendors usually don’t want to spare their own team members to help you leave their system to another one. This makes exporting meaningful data to a new help desk even more puzzling.
The other technique is a money-saver while you can also complete the full transition yourself and save a lot of costs creating a file with all of your customer data.
However, there’s a likelihood that the created CSV file might have the wrong formatting. So, your Microsoft Dynamics won’t be capable of reading it.
Of course, you can attempt restructuring everything alone but there’s an even greater possibility that you can make all of it unsuitable or even worse.
Transferring data from Zendesk to your Microsoft Dynamics should not puzzle your company. We are familiar with the needs of businesses and why they need safe and successful data transition. And we can help you conduct an efficient transition of records and continue your business really soon.
Export from Zendesk to Microsoft DynamicsWe have been helping organizations transition their data to new help desks for quite some time.
So, we’re familiar with the process and the eccentricities one must manage for a successful transition perfectly.
Our tool for an automated exportation process handles the whole lot of tasks and has these advantages:
You won’t get stuck looking at your computer and wanting the progress bar to go forth. Go on with running your business like it’s a ordinary workday.You don’t need to spend undetermined amount of time to manage each stage alone.
Migrate each ticket with all the information untouched. Our migration app works perfectly that ticket corrupting is practically impossible. The automated process undergoes inspecting and balancing on a regular basis.
All personal information you provide to us will be kept strictly confidential and away from prying eyes. Be sure, your passwords and other secret information will be safe and sound. We’ll only use your data during the export process.
We have our dedicated team members always ready to assist you with any requests you might have. We can also lead you through the operation and stay with you until everything is as planned.
Our automated tool is regularly checked and scaled to meet your needs. Migrate data quickly with no information loss.
That the list is generalized and may differ depending on your target platform
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Preparation is the essential step of successful help desk transfer. First of all, you will need to access your Microsoft Dynamics and set up agent accounts and custom fields there. If there are other things you must do, our crew will let you know.
You will need to give us access to your Zendesk login credentials to be able to conduct the export. These are required so that our service can request files from your Zendesk.
Similarly, certain permits from your target help desk system will be requested to move on with the transition. Thus, our tool can link both of your accounts for the data migration process.
You can determine which files you want to move and arrange them to be exported to the Microsoft Dynamics. The data migration process is under your control until it’s completed as you wish.
We highly suggest that you execute a test run before the actual operation. That’s why we have our Free Demo Migration. Using this test tool, you can migrate a little number of customer queries which you can then view to be sure of acquiring the right outcome.
Finally, when you’re satisfied with the outcome, it’s time to begin moving data to your new help desk. Find an off-peak time when your support agents aren't full with work and finalize the transition procedure. [/spin]
It’s as exactly as we show it. See the entire procedure yourself with our free trial.
We have trained support reps that can help you with the whole move process. Receive immediate advice for an efficient export.
