Moving Data from Zendesk to Google BigQuery

Moving from Zendesk to your Google BigQuery obviously requires some preparation before the actual process. It can look easy, but data export is a complex process that might result in the loss of information if you’re not careful. However, if you undergo issues transferring your data from Zendesk to your Google BigQuery, we can help make the migration effortless.

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Lack of IT or Tech Support Crew

The transition approach you choose is important as it can affect the outcome of the transfer. You have to apply the most reliable method, or you are in danger of losing data.

In addition to that risk, you cannot be certain that your tech support crew can cope with such a complex task.

Yes, the biggest problem firms face is the lack of expertise of the IT support team in regards to the transition process.

Congested Help Desk Providers

When organizations out there don’t have the resources to manage the migration process, they may seek out assistance from help desk software providers.

Nevertheless, help desk software suppliers mostly don’t want to spare their own staff to help you leave their system to another one. This makes exporting essential data to a different help desk even more exhausting.

The Risk of Manual Transfer

The other option is a money-saver as you can also complete the entire export yourself and save every penny creating a file with all of your customer info.

However, there’s a probability that the created CSV file might have the wrong formatting. So, your Google BigQuery will not be able to read it.

Of course, you can try reformatting the whole thing yourself but there’s an even higher chance that you can make all of it unsuitable or much worse.

Why Make Zendesk Export Difficult?

Exporting data from Zendesk to your Google BigQuery shouldn’t puzzle your company. We understand the needs of businesses and why they demand secure and successful data transfer. And we can help you make an efficient migration of records and continue your business really soon.

Export from Zendesk to Google BigQuery

Here is How We Can Serve Your Company

We have been helping organizations export their data to other help desks for quite some time.

So, we’re acquainted with the process and the quirks one must deal with for a successful migration more than anyone.

Our application for an automated migration process handles the many of tasks and has the next advantages:

Time Saver

You won’t have to stop staring at your computer and desiring the progress bar to move on. Carry on with running your business as though it’s a ordinary weekday.There’s no need to waste several hours to manage each stage alone.

Unlimited Testing

We recognize that you want your data in safety. Most help desks have backups, but we don’t want you to fall back upon that. With unlimited demo trials, you can request demo migration to identify any issues and correct them before the migration.

Successful Data Exchange

Using our automated process, you won’t need to wait for a script or code to be written. With the help of our migration tool, you just have to send a request and then get a ready-to-go tool for your migration.

100% Ticket Integrity

Migrate every ticket with all the information intact. Our migration app works properly that ticket corrupting is nearly unreal. The automatic process goes through testing and balancing on a regular basis.

Our Company Guarantees

Privacy and Confidentiality

All personal information you entrust to us will be kept strictly confidential and far from prying eyes. Be assured, your passwords and other private information will be secure. We’ll only exploit your information during the export process.

Committed Support Team

We have our dedicated team members on standby to assist you with any problems you might have. We can also support your throughout the procedure and stay with you until everything is as planned.

100% Data Integrity

Our automatic tool is constantly checked and updated to meet your needs. Move data smoothly with no data missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Functions

Step

Preparing Before the Process

Getting ready is the key to successful help desk transfer. Firstly, you will need to access your Google BigQuery and set up agent profiles and custom fields there. If there are other things you need to do, our staff will inform you.

Step

Connecting Zendesk

You’ll need to provide us with your Zendesk login info to be able to carry out the migration. This is obligatory so that our tool can reach info from your Zendesk.

Step

Linking Google BigQuery

Likewise, certain credentials from your target help desk platform will be asked for to go on with the export. Thus, our tool can connect both accounts for the data exportation process.

Step

Controlling Data Transport

You can pick out which records you want to transition and adjust them to be transferred to the Google BigQuery. You can follow the data migration process to be completed as you wish.

Step

Demo Run

We highly suggest that you perform a test run before the real process. This is the reason why we propose our Free Demo Migration. By using this trial tool, you can move a little number of customer requests which you can then view to be sure of attaining the right outcome.

Step

Migrating to Google BigQuery

Lastly, once you’re satisfied with the demo migration, it’s time to begin migrating data from Zendesk to your target system. Choose an uncrowded period when your support agents aren't full with work and finalize the exporting process. [/spin]

Hear from our happy customers

Automated Data Migration

It’s as precisely as we advertise it. See the entire process yourself with our trial run.

Set up Free Demo

Ask our Professionals to Help with your Zendesk Export

We have trained agents that can help you with the whole transfer process. Obtain immediate assistance for an efficient transition.

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