Transferring Records from Zendesk to Azure SQL DWH

Migrating from Zendesk to your Azure SQL DWH certainly needs certain preparation before the actual procedure. It may sound easy, but data export is a complex process that might result in the loss of information if you’re not watchful. However, if you experience troubles migrating your records from Zendesk to your Azure SQL DWH, we can help make the export seamless.

More details

Lack of IT or Tech Support Staff

The migration approach you choose is crucial as it can influence the success of the transfer. You must apply the most reliable method, or you are in danger of losing data.

On top of that risk, you cannot make certain that your tech support staff will be able to perform such a difficult task.

Yes, the most frequent challenge organizations deal with is the lack of expertise of the IT support team as it pertains to the import process.

Congested Vendors

When businesses out there don’t have the resources to handle the exportation process, they may seek out support from help desk software vendors.

Nevertheless, help desk software suppliers usually don’t want to share their own personnel to help you leave their help desk to another one. This makes moving important data to another help desk even more puzzling.

The Danger of Manual Transfer

This way is a money-saver while you can also make the whole transfer yourself and save every penny creating a file with all of your records.

Although, there’s a likelihood that the developed CSV file might have the unsuitable format. So, your Azure SQL DWH won’t be capable of reading it.

Of course, you can try reformatting all of it alone but there’s an even higher possibility that you can make all of it corrupt or even worse.

How to Make Zendesk Export Easy

Transferring data from Zendesk to your Azure SQL DWH shouldn’t puzzle your company. We are familiar with the requirements of companies and why they need secure and successful data transfer. And we can help you complete an successful transfer of information and go on with your work as soon as possible.

Export from Zendesk to Azure SQL DWH

Here’s The way we Can Serve Your Company

We have been helping businesses move their data to other help desks for several years.

So, we’re knowledgeable about the process and the eccentricities one must tackle for a successful export perfectly.

Our tool for an automated migration process copes with the whole lot of issues and has the following perks:

Time Saver

You won’t get stuck staring at your device and waiting for the progress bar to go forth. Continue running your business as if it’s a ordinary weekday.There’s no need to waste hours to regulate each action alone.

Unlimited Testing

We realize that you want your data harmless. The majority of help desks have backups, but we don’t want you to resort to that. Using our unlimited demo trials, you can request trial runs to determine any problems and correct them before the migration.

Successful Data Move

With the help of our automated process, you won’t have to wait for a script or code to be written. Using our export service, you just have to send a request and then receive a ready-to-go solution for your migration.

100% Ticket Integrity

Move each customer request and more with all the information untouched. The migration tool works flawlessly that ticket corrupting is nearly unreal. The automated process goes through checking and balancing on a regular basis.

Our Service Guarantees

Privacy and Confidentiality

All information you entrust to us will be kept strictly confidential and far from curious eyes. Rest assured, your passwords and other secret information will be secure. We’ll only exploit your data during the transition process.

Devoted Support Team

We have a support team on standby to assist you with any issues you might have. We will also walk you through the process and stay with you until everything is as planned.

100% Data Integrity

Our automated tool is continually checked and scaled to provide you with the desired results. Transfer data quickly with no data loss.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the key to successful help desk migration. First of all, you will have to access your Azure SQL DWH and create agent accounts and custom fields there. If there are other things you need to do, our staff will inform you.

Step

Connecting Zendesk

You will have to to give us access to your Zendesk login credentials in order to be able to perform the migration. This is obligatory so that our tool can reach data from your Zendesk.

Step

Linking Azure SQL DWH

In the same way, certain permits from your target help desk system will be requested to continue the migration. Thus, our tool can connect both accounts for the data exportation process.

Step

Controlling Data Transport

You can decide which files you want to migrate and arrange them to be transferred to the Azure SQL DWH. The data migration process is under your control until it’s completed as you wish.

Step

Test Run

We highly recommend that you perform a test run before the real operation. For this purpose, we have our Free Demo Migration. By using this trial tool, you can migrate a small number of tickets which you can then view to be sure of acquiring the right result.

Step

Migrating to Azure SQL DWH

Finally, once you’re satisfied with the result, it's high time to get started with exporting data from Zendesk to your target system. Pick an uncrowded time when your support agents aren't too busy and finalize the migration procedure. [/spin]

Hear from our satisfied customers

Automated Data Migration

It’s as specifically as we tell about it. See the entire procedure with your own eyes with our free demonstration.

Set up Free Demo

Ask our Specialists to Help along with your Zendesk Export

We have experienced agents that can assist you with the whole move process. Receive real-time guidance for an efficient transition.

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