Upgrading from Zendesk to your Assembla certainly needs some preparation before the actual procedure. It might sound simple, but data transition is a complicated process that might result in the loss of information if you’re not careful. However, if you encounter troubles migrating your records from Zendesk to your Assembla, we can help make the transfer seamless.
The export method you choose is important as it can impact the result of the transfer. You must exploit the most trustworthy way, or you are in danger of losing data.
In addition to that risk, you cannot make certain that your IT staff will be able to perform such a complex task.
Yes, the most frequent problem organizations deal with is the lack of expertise of the tech support team as it pertains to the transition process.
When companies out there don’t have the time to handle the migration process, they may require help from help desk software vendors.
Although, vendors mostly don’t want to spare their own team members to help you move from their help desk to another one. This makes transitioning essential data to a different help desk even more complex.
Another technique is a money-saver as you can also finish the entire transfer alone and save a lot of costs creating a file with all of your information.
However, there’s a probability that the developed CSV file might have the unsuitable format. Therefore, your Assembla won’t be able to read it.
Of course, you can try restructuring the whole thing alone but there’s an even higher possibility that you can make the whole thing corrupt or even worse.
Moving data from Zendesk to your Assembla should not puzzle your company. We understand the requirements of businesses and why they need risk-free and successful data migration. And we can help you make an efficient transition of information and go on with your work as soon as possible.
Export from Zendesk to AssemblaWe have been helping companies transition their data to new help desks for a long time already.
So, we’re familiar with the process and the eccentricities one must cope with for a successful transition as nobody else.
Our tool for an automated exportation process copes with the many of challenges and has these perks:
You won’t get stuck looking at your device and wanting the progress bar to move. Go on with running your business as if it’s a usual workday.You don’t need to waste undetermined amount of time to regulate every action on your own.
Export each customer request and more with all the information intact. The migration app works flawlessly that ticket corrupting is close to impossible. The automatic process goes through inspecting and balancing regularly.
All data you provide to us will be kept strictly confidential and away from curious eyes. Be assured, your passwords and other secret information will be protected. We’ll only use your information during the export process.
We have agents always ready to assist you with any issues you might have. We will also lead you through the process and stay with you until everything works as planned.
Our automated tool is regularly checked and updated to suit your needs. Migrate data quickly without any information missing.
That the list is generalized and may differ depending on your target platform
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Preparation is the essential step of successful help desk migration. Firstly, you will have to access your Assembla and set up agent accounts and custom fields there. If there are other things you should do, our team will let you know.
You will have to to provide us with your Zendesk login details to be able to perform the transition. These are required so that our service can reach files from your Zendesk.
Similarly, certain permits from your target help desk platform will be required to move on with the migration. This way, our tool can link both of your accounts for the data exportation process.
You can determine which data you want to move and arrange them to be migrated to the Assembla. The data migration process is under your control until it’s completed as you wish.
We highly advise that you execute a test run before the actual thing. That’s why we have our Free Demo Migration. Exploiting this test tool, you can move a little number of customer queries which you can then examine to ensure of acquiring the right result.
Finally, when you’re satisfied with the result, it's high time to get started with exporting records from Zendesk. Choose an uncrowded period when your support team aren't too busy and begin the exporting process. [/spin]
It’s as exactly as we show it. See the entire process with your own eyes with our free trial.
We have highly trained support reps that can assist you with the whole transfer process. Get immediate guidance for an effective transfer.
