Exporting Information Get from Zendesk to Assembla

Upgrading from Zendesk to your Assembla certainly needs some preparation before the actual procedure. It might sound simple, but data transition is a complicated process that might result in the loss of information if you’re not careful. However, if you encounter troubles migrating your records from Zendesk to your Assembla, we can help make the transfer seamless.

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Lack of IT or Tech Support Team

The export method you choose is important as it can impact the result of the transfer. You must exploit the most trustworthy way, or you are in danger of losing data.

In addition to that risk, you cannot make certain that your IT staff will be able to perform such a complex task.

Yes, the most frequent problem organizations deal with is the lack of expertise of the tech support team as it pertains to the transition process.

Congested Vendors

When companies out there don’t have the time to handle the migration process, they may require help from help desk software vendors.

Although, vendors mostly don’t want to spare their own team members to help you move from their help desk to another one. This makes transitioning essential data to a different help desk even more complex.

The Danger of Manual Transition

Another technique is a money-saver as you can also finish the entire transfer alone and save a lot of costs creating a file with all of your information.

However, there’s a probability that the developed CSV file might have the unsuitable format. Therefore, your Assembla won’t be able to read it.

Of course, you can try restructuring the whole thing alone but there’s an even higher possibility that you can make the whole thing corrupt or even worse.

How to Make Zendesk Export Easy

Moving data from Zendesk to your Assembla should not puzzle your company. We understand the requirements of businesses and why they need risk-free and successful data migration. And we can help you make an efficient transition of information and go on with your work as soon as possible.

Export from Zendesk to Assembla

Here’s The way we Can Serve You

We have been helping companies transition their data to new help desks for a long time already.

So, we’re familiar with the process and the eccentricities one must cope with for a successful transition as nobody else.

Our tool for an automated exportation process copes with the many of challenges and has these perks:

Time Saver

You won’t get stuck looking at your device and wanting the progress bar to move. Go on with running your business as if it’s a usual workday.You don’t need to waste undetermined amount of time to regulate every action on your own.

Unlimited Testing

We understand that you need your data secure. The majority of help desks have backups, but we don’t want you to fall back upon that. Using our unlimited demo tryouts, you can ask for demo migration to identify any issues and deal with them before the exportation.

Successful Data Transfer

With our automated tool, you won’t have to wait for a script or code to be made. By using our migration service, just leave a request and then get a ready-to-go resolution for your migration.

100% Ticket Integrity

Export each customer request and more with all the information intact. The migration app works flawlessly that ticket corrupting is close to impossible. The automatic process goes through inspecting and balancing regularly.

Our Service Guarantees

Privacy and Confidentiality

All data you provide to us will be kept strictly confidential and away from curious eyes. Be assured, your passwords and other secret information will be protected. We’ll only use your information during the export process.

Dedicated Support Team

We have agents always ready to assist you with any issues you might have. We will also lead you through the process and stay with you until everything works as planned.

100% Data Integrity

Our automated tool is regularly checked and updated to suit your needs. Migrate data quickly without any information missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the essential step of successful help desk migration. Firstly, you will have to access your Assembla and set up agent accounts and custom fields there. If there are other things you should do, our team will let you know.

Step

Connecting Zendesk

You will have to to provide us with your Zendesk login details to be able to perform the transition. These are required so that our service can reach files from your Zendesk.

Step

Linking Assembla

Similarly, certain permits from your target help desk platform will be required to move on with the migration. This way, our tool can link both of your accounts for the data exportation process.

Step

Controlling Data Transport

You can determine which data you want to move and arrange them to be migrated to the Assembla. The data migration process is under your control until it’s completed as you wish.

Step

Trial Run

We highly advise that you execute a test run before the actual thing. That’s why we have our Free Demo Migration. Exploiting this test tool, you can move a little number of customer queries which you can then examine to ensure of acquiring the right result.

Step

Migrating to Assembla

Finally, when you’re satisfied with the result, it's high time to get started with exporting records from Zendesk. Choose an uncrowded period when your support team aren't too busy and begin the exporting process. [/spin]

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Automated Data Migration

It’s as exactly as we show it. See the entire process with your own eyes with our free trial.

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Ask our Experts to Help along with your Zendesk Export

We have highly trained support reps that can assist you with the whole transfer process. Get immediate guidance for an effective transfer.

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