Exporting Files from Zendesk to Amazon S3

Switching from Zendesk to your Amazon S3 obviously needs some preparation before the actual procedure. It can appear to be easy, but data transfer is a complex process that might result in the loss of information if you’re not careful. However, if you experience issues transferring your data from Zendesk to your Amazon S3, we can help make the migration effortless.

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Lack of IT or Tech Support Team

The export technique you decide on is important as it can affect the outcome of the transfer. It’s best to use the most trustworthy method, or you are in danger of losing data.

On top of that risk, you cannot be certain that your tech support team can cope with such a difficult task.

Yes, the most frequent problem businesses face is the lack of experience of the tech support team when it comes to the transferring process.

Congested Help Desk Providers

When companies out there don’t have the opportunity to handle the migration process, they may seek out assistance from help desk software vendors.

Nevertheless, vendors mostly don’t want to spare their own personnel to help you escape their platform to another one. This makes exporting important data to another help desk even more puzzling.

The Risk of Manual Export

Another approach is the most affordable one as you can also finish the full transition yourself and save a lot of costs creating a file with all of your customer info.

However, there’s a chance that the created CSV file might have the wrong formatting. As a result, your Amazon S3 will not be capable of reading it.

Of course, you can try reformatting the whole thing yourself but there’s an even bigger possibility that you can make the whole thing unusable or even worse.

Why Make Zendesk Export Difficult?

Transitioning data from Zendesk to your Amazon S3 should never stump your company. We understand the requirements of businesses and why they need secure and successful data transition. And we can help you organize an efficient transfer of records and continue your responsibilities really soon.

Export from Zendesk to Amazon S3

Here is How We Can Assist You

We have been helping companies transfer their information to new help desks for a long time already.

So, we’re experienced in the process and the quirks one must deal with for a successful transition more than anyone.

Our application for an automated transition process tackles the many of challenges and has the next advantages:

Time Saver

You won’t have to stop glaring at your device and wanting the progress bar to move on. Carry on with running your business like it’s a normal workday.There’s no need to waste hours to manage each step by yourself.

Unlimited Testing

We understand that you require your records secure. The majority of help desks have backups, but we don’t want you to fall back upon that. Using our unlimited demo trials, you can ask for demo migration to identify any problems and deal with them before the transfer.

Successful Data Transfer

With our automated application, you won’t have to wait for a script or code to be made. By using our migration service, you just have to leave a request and then get a ready-to-go solution for your migration.

100% Ticket Integrity

Export every customer request and more with all the information intact. The migration app works perfectly that ticket corrupting is nearly impossible. The automatic process goes through checking and balancing on a regular basis.

Our Company Guarantees

Privacy and Confidentiality

All data you trust to us will be kept strongly confidential and away from curious eyes. Be sure, your passwords and other secret information will be secure. We’ll only use your information during the export process.

Dedicated Support Team

We have agents prepared to support you with any requests you might have. We will also support your throughout the operation and stay with you until everything works as intended.

100% Data Integrity

Our automatic tool is consistently tested and updated to suit your needs. Move data quickly with no information missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Functions

Step

Preparing Before the Process

Getting ready is the basic stage of successful help desk migration. Firstly, you will have to access your Amazon S3 and set up agent accounts and custom fields there. If there are other things you need to do, our crew will inform you.

Step

Connecting Zendesk

You’ll have to to provide us with your Zendesk login info to be able to conduct the migration. These are necessary so that our tool can access data from your Zendesk.

Step

Linking Amazon S3

In the similar way, certain credentials from your new help desk platform will be asked for to go on with the transition. Thus, our tool can link both accounts for the data exportation process.

Step

Controlling Data Transport

You can determine which records you want to transition and arrange them to be transferred to the Amazon S3. You control the data migration process to be completed as you want it to.

Step

Trial Run

We highly advise that you conduct a free trial before the actual process. This is the reason why we have our Free Demo Migration. By using this test tool, you can move a little number of tickets which you can then examine to assure of attaining the right outcome.

Step

Migrating to Amazon S3

Lastly, as soon as you’re happy with the outcome, it's high time to set off with moving data to your new help desk. Pick out an uncrowded time when your support representatives aren't overloaded and start the migration procedure. [/spin]

Hear from our happy clients

Automated Data Migration

It’s as accurately as we explain it. See the complete process with your own eyes with our trial run.

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Ask our Experts to Help with your Zendesk Export

We have highly trained support team that can assist you with the whole transfer process. Obtain immediate advice for an efficient export.

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