Moving Information Get from Zendesk to Amazon Redshift

Moving from Zendesk to your Amazon Redshift certainly needs certain preparation before the actual procedure. It might sound easy, but data migration is a complicated process that might result in the loss of information if you’re not careful. However, if you encounter issues transferring your records from Zendesk to your Amazon Redshift, we can help make the migration effortless.

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Lack of IT or Tech Support Crew

The transition method you decide on is crucial as it can influence the result of the transfer. You must use the most trustworthy way, or you run the risk of losing data.

In addition to that risk, you cannot be certain that your IT staff can cope with such a complicated assignment.

Yes, the most frequent issue firms deal with is the lack of expertise of the IT support team when it comes to the import process.

Congested Help Desk Providers

When organizations out there don’t have the time to control the exportation process, they may require help from help desk software providers.

Although, help desk software suppliers mostly don’t want to spare their own team members to help you switch from their help desk to another one. This makes exporting essential data to a new help desk even more exhausting.

The Risk of Manual Transition

The other technique is the most affordable one while you can also finish the complete transfer yourself and save a lot of costs creating a file with all of your information.

However, there’s a probability that the created CSV file might have the wrong format. As a result, your Amazon Redshift will not be capable of reading it.

Of course, you can attempt restructuring everything yourself but there’s an even bigger possibility that you can make all of it unusable or worse.

How to Make Zendesk Export Easy

Transferring data from Zendesk to your Amazon Redshift should not stump your company. We are familiar with the requirements of companies and why they require risk-free and successful data export. And we can help you organize an efficient transition of records and continue your work really soon.

Export from Zendesk to Amazon Redshift

Here is The way we Can Assist You

We have been helping organizations transition their information to new help desks for a long time already.

So, we’re acquainted with the process and the eccentricities one must manage for a successful transition perfectly.

Our application for an automated exportation process tackles the whole lot of challenges and has these pluses:

Time Saver

You won’t have to stop looking at your monitor and wanting the progress bar to go forth. Go on with running your business as if it’s a normal weekday.You don’t need to spend undetermined amount of time to manage every action by yourself.

Unlimited Testing

We recognize that you need your records secure. The majority of help desks have backups, but we don’t want you to resort to that. With unlimited demo tryouts, you can ask for demo migration to identify any issues and deal with them before the transition.

Successful Data Exchange

Using our automated tool, you won’t have to wait for a script or code to be made. By using our export tool, you just have to leave a request and then get a ready-to-use resolution for your migration.

100% Ticket Integrity

Migrate each customer request and more with all the information untouched. The migration tool works flawlessly that ticket corrupting is close to unreal. The automatic process undergoes inspecting and balancing regularly.

Our Company Guarantees

Privacy and Confidentiality

All personal information you provide to us will be kept strongly confidential and away from curious eyes. Be confident, your passwords and other private information will be protected. We’ll only exploit your information during the export process.

Committed Support Team

We have our dedicated team members always ready to support you with any queries you might have. We will also lead you through the process and stay with you until everything works as intended.

100% Data Integrity

Our automatic tool is regularly tested and scaled to suit your needs. Migrate data swiftly with no data missing.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Functions

Step

Preparing Before the Process

Getting ready is the essential step of successful help desk migration. First of all, you will have to access your Amazon Redshift and create agent profiles and custom fields there. If there are other things you should do, our team members will let you know.

Step

Connecting Zendesk

You will have to to give us access to your Zendesk login credentials in order to be able to perform the transition. This is obligatory so that our service can request files from your Zendesk.

Step

Linking Amazon Redshift

Likewise, certain permits from your new help desk system will be requested to move on with the migration. Thus, our tool can connect both of your accounts for the data migration process.

Step

Controlling Data Transport

You can determine which files you want to move and set them to be migrated to the Amazon Redshift. The data migration process is under your control until it’s completed as you want it to.

Step

Demo Run

We highly suggest that you execute a free trial before the actual operation. That’s why we offer our Free Demo Migration. Exploiting this test tool, you can move a little number of customer queries which you can then examine to make certain of acquiring the right outcome.

Step

Migrating to Amazon Redshift

Lastly, when you’re happy with the trial run, it's high time to start exporting data to your new platform. Pick out an off-peak period when your support reps aren't too busy and start the exporting procedure. [/spin]

Hear from our happy buyers

Automated Data Migration

It’s as precisely as we show it. See the complete procedure with your own eyes with our free trial.

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Ask our Professionals to Help along with your Zendesk Export

We have trained support reps that can assist you with the whole move process. Receive real-time guidance for an efficient move.

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