Moving Records from Zendesk to Agiloft

Migrating from Zendesk to your Agiloft certainly requires some preparation before the actual procedure. It may appear to be simple, but data export is a difficult process that might result in the loss of information if you’re not cautious. However, if you encounter issues migrating your data from Zendesk to your Agiloft, we can help make the export seamless.

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Lack of IT or Tech Support Crew

The transition technique you choose is important as it can influence the success of the transfer. It’s best to take the hang of the most reliable approach, or you run the risk of losing data.

On top of that risk, you cannot be certain that your tech support crew will be able to perform such a complicated task.

Yes, the most noticeable issue firms deal with is the lack of practice in terms of the tech support team in regards to the transition process.

Congested Vendors

When organizations out there don’t have the opportunity to manage the migration process, they may need support from help desk software vendors.

However, help desk software suppliers usually don’t want to spend their own team members to help you leave their system to another one. This makes moving essential data to a new help desk even more complicated.

The Danger of Manual Export

The other way is a money-saver as you can also finish the full transition alone and save every penny creating a file with all of your data.

Nevertheless, there’s a likelihood that the created CSV file might have the unsuitable formatting. As a result, your Agiloft won’t be able to read it.

Of course, you can try reformatting everything alone but there’s an even bigger possibility that you can make the whole thing unsuitable or worse.

How to Make Zendesk Export Easy

Transferring data from Zendesk to your Agiloft should never puzzle your company. We understand the requirements of businesses and why they need safe and successful data transfer. And we can help you conduct an effective transition of records and go on with your business as soon as possible.

Export from Zendesk to Agiloft

Here’s The way we Can Serve Your Company

We have been helping organizations move their data to other help desks for a long time already.

So, we’re knowledgeable about the process and the eccentricities one must deal with for a successful migration perfectly.

Our tool for an automated transition process handles the many of challenges and has the following pluses:

Time Saver

You won’t get stuck glaring at your computer and desiring the progress bar to go forth. Continue running your business like it’s a regular weekday.You don’t have to spend undetermined amount of time to manage each stage by yourself.

Unlimited Testing

We recognize that you require your data in safety. The majority of help desks have backups, but we don’t want you to fall back upon that. Using our unlimited testing, you can request trial runs to detect any problems and deal with them before the migration.

Successful Data Exchange

Using our automated application, you won’t need to wait for a script or code to be written. By using our migration service, just send a request and then receive a ready-to-use resolution for your migration.

100% Ticket Integrity

Migrate each ticket with all the information intact. The migration app works perfectly that ticket corrupting is practically unreal. The automated process undergoes inspecting and balancing on a regular basis.

Our Service Guarantees

Privacy and Confidentiality

All personal information you trust to us will be kept strictly confidential and far from curious eyes. Be sure, your passwords and other secret information will be safe and sound. We’ll only exploit your data during the transferring process.

Committed Support Team

We have our dedicated team members prepared to assist you with any challenges you might have. We will also walk you through the operation and stay with you until everything is accomplished.

100% Data Integrity

Our automated tool is continually checked and updated to suit your needs. Transfer data quickly without any data loss.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Automatic Zendesk Export – How it Works

Step

Preparing Before the Process

Preparation is the basic stage of successful help desk transfer. Firstly, you will have to access your Agiloft and set up agent accounts and custom fields there. If there are other things you must do, our staff will contact you immediately.

Step

Connecting Zendesk

You will need to provide us with your Zendesk login credentials to be able to conduct the export. This is obligatory so that our app can use files from your Zendesk.

Step

Linking Agiloft

In the same way, certain permits from your target help desk platform will be requested to continue the transition. This way, our tool can connect each of the platforms for the data migration process.

Step

Controlling Data Transport

You can pick out which files you want to migrate and arrange them to be exported to the Agiloft. The data migration process is under your control until it’s completed as you wish.

Step

Demo Run

We highly suggest that you conduct a test run before the real operation. For this purpose, we have our Free Demo Migration. Using this trial tool, you can migrate a limited number of customer queries which you can then examine to be sure of getting the right result.

Step

Migrating to Agiloft

Finally, as soon as you’re satisfied with the demo results, it's high time to get started with moving records from Zendesk to your target system. Find an off-peak time when your support agents aren't full with work and start the exporting process. [/spin]

Hear from our satisfied clients

Automated Data Migration

It’s as specifically as we tell about it. See the entire process with your own eyes with our free demonstration.

Set up Free Demo

Ask our Professionals to Help along with your Zendesk Export

We have trained support team that can help you with the whole transfer process. Receive immediate advice for an effective transition.

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